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FAQ's

Do You Offer Delivery?

We offer FREE local delivery with a minimum purchase of $100.00

Purchases of $99.99 or less will be charged $9.99 for delivery in our local area. This Includes Mississauga, Oakville, Burlington and Etobicoke Area. Purchases of 199.99 or less will be charged $15.99 for delivery outside of our local area. If you would like to place an order for delivery outside of these areas, feel free to give us a call 905-855-2PET(2738), or send us an email: info@thefluffycarnivore.com

How do I order for Delivery?

Our delivery date is every Tuesday between 2-5pm, in our standard delivery areas. Please have your order placed by the Sunday before to guarantee your delivery Tuesday. Don't hesitate to e-mail if there is an issue with Tuesday delivery. To order for delivery, place an order online. We deliver Raw Food and everything else that is available in our online store. Once you are finished your shopping, Proceed to Checkout and Select Option "Free Delivery". Be sure to fill out your address in the checkout section so we know where we need to deliver. You will receive an e-mail after your purchase indicating deliver date and time. If you have any questions, please email us at info@thefluffycarnivore.com

Do You Ship World-Wide?
Yes, We Ship World-wide, However we do not ship Raw Food or Non-Packaged Treats World-Wide. Raw Food is only available through In-Store or Delivery. Please contact us for shipping rates or have your shipping rate calculated at checkout.

So how do I know how much to feed my fluffy carnivore?
Great question. Our easy-to-use Feeding Calculator instantly calculates how much food to feed your cat or dog. Simply answer a few questions and we’ll calculate the right amount of raw for your fluffy carnivore. Or, feel free to contact us at our store and talk to one of our very knowledgable staff.

What Is Your Return Policy?
We strive in making sure that we offer high quality products and partner with the best of the best. For this reason we are confident enough to offer a 100% money back guarantee if you are unsatisfied with your order within 30days of purchase. If you are returning raw food it must be unopened & never thawed. All that is required is your Receipt.

What Kind of Raw Food Brand Do you Carry?

The Fluffy Carnivore thrives to provide quality products for your pets, for this reason we chose to use only suppliers whose products are federally inspected human grade, hormone and antibiotic free.

 

Have any more questions?

Email us at thefluffycarnivore.com